Problem: The client is experiencing an issue where some internal links in the Bulgarian (BG) version of their website point to the English page, despite the pages being translated. Solution: First, ensure that all linked pages are fully translated and published, not saved in draft. If the pages are correctly translated and the issue persists, try the following steps: 1. Edit and save the original page where the links are added, ensuring that the links are in relative format. Then, update the translations of this page. 2. If the problem remains, navigate to WPML > Settings, find the "Translate Link Targets" section, and click on the "Scan Now and adjust links" button to let the process complete. If these steps do not resolve the issue, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem still persists, please open a new support ticket for further assistance at WPML support forum.
Problem: The client is using different domains per language and unable to edit a duplicated page with Elementor after using WPML to duplicate it. Solution: We recommend the following steps: 1. Navigate to WPML > Languages > Language URL Format and enable the option
1
"Auto sign-in and sign-out users from all domains"
. 2. Log out and then log back in to see if the issue is resolved. If the solution provided here is not relevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you still encounter issues, please do not hesitate to open a new support ticket with us.
Problem: The client is unable to translate the heading of their blog page into secondary language; it remains in English despite their efforts. Solution: We recommend translating the Elementor Archive template, as the blog title is generated from this template. Here are the steps to follow: 1. Navigate to the Elementor Archive template that is used for the blog page. 2. Translate the template into Bulgarian. 3. Check if the blog title now appears correctly in secondary language. Here is doc for more details: https://wpml.org/documentation/plugins-compatibility/elementor/#translate-elementor-templates
Problem: The client's product category translation was displaying correctly, but the product itself was not, despite being translated into the correct language. Solution: We recommended resaving the WP permalinks by navigating to Settings -> Permalinks and simply saving the settings again. This action often resolves issues with incorrect or outdated links after translations.
Problem:
How can I rename a string in my default language? In settings, it says the site language is English, but in WPML - languages, it says it's English.
Problem:
I am having an issue with product categories not displaying correctly in the translated version of my WooCommerce store.
Solution:
Go to WooCommerce->WooCommerce Multilingual->Settings->Troubleshooting-> Select " Sync products categories (display type, thumbnail):" and click on Start.
Go to Products->Categories-> switch to Spanish and locate the category. Check if products are assigned to it (look under count).
If the issue persists after these steps, try the following:
Go to WooCommerce > Status > Tools > Term counts: Click on Recount terms (do it for both languages).
Go to WPML > Support > Troubleshooting > Click on: Synchronize posts taxonomies (for Products and Variations). Relevant Documentation:
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