Problem: A product with French as the default language was being incorrectly translated into Spanish instead of English, despite Spanish not being an active language on the site. Solution: 1. We recommended checking the active languages in WPML settings to ensure Spanish was not enabled. 2. We suggested checking for stray Spanish translations in the trash and deleting them if found. 3. We advised updating WPML plugins and verifying the correct language mapping for English. 4. We instructed the client to edit the product in the original language, make a minor change, save it, and update the translation. 5. The issue was resolved after resending the product for automatic translation.
Please note that this solution might be outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket.
