Problem: The client needed help configuring the Translation Queue visibility for standard translators in WPML. The goal was for translators with the roles of Subscriber and Translator to only see jobs that are Open/Pending and assigned to them, without seeing jobs assigned to others or the full queue like Translation Managers. Solution: We confirmed that in the default WPML workflow, users with the Translator role should only see translation jobs assigned to them, jobs they have previously translated, or jobs waiting to be taken from the translation queue. If the client observes different behavior, it might be due to modifications in the default WordPress/WPML roles or capabilities by custom code, a plugin, or a role management tool. We also clarified that seeing completed jobs in the queue is expected behavior if the job was originally translated by that translator. This is designed to allow them to edit their specific translations without affecting the entire page or creating a new translation.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
