Problem: The product elementor loop grid template does not update in the translated version, specifically the margins and padding. Solution: We found that the product loop template's status was "Waiting for review", which seemed to have gotten stuck. We resolved this by going to WPML > Translations, filtering for jobs that need a review, and then using the dropdown bulk option to accept the review. Please test your site again to see if the issue is resolved.
If you're experiencing this issue or if it occurs again, we recommend trying the steps we used. However, this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: You are experiencing a critical issue with WPML Advanced Translation Editor on a live WooCommerce + WPML multilingual store. When sending a product for automatic translation, the translation crashes and creates fatal errors, specifically a PHP Fatal error indicating that an item should be a Collection, an array, or an object.
Solution: We recommend the following steps to address the issue: 1. Ensure that all in-progress automatic translation jobs are cancelled. 2. Clear the WPML cache. 3. Temporarily switch to the Classic Translation Editor to avoid further issues. 4. Deactivate any potentially conflicting plugins, such as Facebook for WooCommerce. 5. Repair WPML language information to ensure consistency. 6. Check if the issue persists. If it does, consider consulting the WPML support team for a deeper investigation into potential incompatibilities with PHP 8.3 or issues with the ATE job table or translation queue.
It's important to note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at https://wpml.org/forums/topic/i-am-getting-issue-with-automatic-trasnlations/ for further assistance.
Problem: If you're experiencing issues with Yoast SEO titles and meta descriptions displaying in the default language (Arabic) instead of the translated language (English) on your multilingual WordPress site, despite having translations set up correctly in WPML for taxonomy terms, this might be due to how Yoast SEO term meta is handled.
Solution: We recommend using one of the following approaches: 1. Downgrade the WPML SEO plugin to version 2.1.1. 2. Use the WPML String Translation to manually translate the SEO terms. Navigate to WPML > String Translation and look for the domain: yoast-seo-term-meta to add translations. 3. Translate the SEO terms via the WPML Translation Dashboard.
If this solution does not apply to your case, or if it seems outdated, we highly recommend opening a new support ticket. Also, ensure you have the latest versions of themes and plugins installed. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.
Problem: If you're experiencing issues with the WPML Advanced Translation Editor (ATE) where old translation content reappears even after deleting translated pages, removing all jobs in WPML → Translation Management, and running troubleshooting tools, this might be due to the translation memory of ATE reusing old data. Solution: We recommend resetting the translation memory for your entire website to ensure you can start translations from a completely clean state. Alternatively, if you do not need to use the Advanced Translation Editor, consider switching to the Classic Translation Editor, which you can learn more about here: Using the Classic Translation Editor.
If this solution does not apply to your case, or if it seems outdated, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly through the WPML support forum.
Problem: Die URL des Site Logo Widgets von Ultimate Addons for Elementor wird nicht übersetzt. Solution: Wir empfehlen Ihnen, auf die neueste Version von Ultimate Addons for Elementor zu aktualisieren, da das Problem in Version 2.8.7 behoben wurde. Sollte das Problem weiterhin bestehen oder die Lösung aufgrund von Aktualisierungen irrelevant geworden sein, überprüfen Sie bitte die bekannten Probleme und stellen Sie sicher, dass Sie die neuesten Versionen Ihrer Themes und Plugins installiert haben. Wenn dies nicht hilft, eröffnen Sie bitte ein neues Support-Ticket. Wir empfehlen Ihnen dringend, ein neues Support-Ticket zu eröffnen, falls das Problem weiterhin besteht. Besuchen Sie unser Support-Forum für weitere Unterstützung.
Problem: The client is experiencing an issue where the meta title for a category page in French appears in English, despite being correctly entered in the SEO title settings for that product category page. Solution: 1. In the latest versions of our plugins, you can translate Yoast SEO Term Meta at WPML > Translation Dashboard > Yoast SEO. 2. Create a job for Term Meta, assign it to yourself, and access the job at WPML > Translations. These translations will be automatically saved at WPML > String Translation inside the domain yoast-seo-term-meta. 3. This issue is a known limitation within WPML SEO. Please review the following errata: https://wpml.org/errata/wordpress-seo-issues-translating-yoast-seo-term-meta/ 4. Alternatively, you can roll back to WPML SEO 2.1.1 to continue using manual translations until the issue is resolved in a future update.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: You are attempting to add four new languages (Dari, Pashto/Pashto, Tigrinya, Farsi) to your site using the WPML plugin, but encounter an error that deletes input data for these languages. Solution: We recommend deactivating every language in your WPML setup and then trying to add the new languages again. If the issue still occurs, share a screenshot of what you are entering. This will help us better understand and address the issue.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML Support Forum.
Problem: The client was experiencing an issue where WPML reported 'WPML doesn't manage the translation' when attempting to update translations for previously translated Chinese articles. The problem persisted even after trying features on the WPML troubleshooting page and changing the PHP version. Solution: We advised the client to downgrade the PHP version from 8.5.5 to 8.2 or 8.3 and check if the issue was resolved. After downgrading, the issue seemed to disappear, which might have been aided by the flushing of an outdated cache memory file. If you're experiencing similar issues, we recommend trying the following steps: 1. Downgrade your PHP version to 8.2 or 8.3. 2. Clear your site's cache. 3. Confirm that the issue is resolved.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
