Problem: The client was unable to change the language in the backend when in the 'Dynamic Pricing & Discounts' plugin dashboard. Solution: If you're experiencing the same issue, we recommend you try the following steps: 1. Navigate to WPML -> Settings -> Post Types Translation. 2. Locate the Dynamic Rules (ywdpd_discount). 3. Click the padlock icon. 4. Select the 'Translatable - only show translated item' option. 5. Click the Save button. This should enable the Language Switcher in the admin top bar when you are in Yith -> Dynamic Pricing & Discounts. The issue also might be in the Dynamic Pricing & Discounts settings. Please see the screenshots the client shared in his last reply.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: The client is facing an issue where product variations are not displaying on the English version of a WooCommerce product page, although they work on the French version. Solution: We have identified that the feature the client is using is not multilingual-ready. As a temporary workaround, we recommend manually editing the translation by visiting the translated product on the front end and clicking on "Edit Product". Here, you should only adjust the swatches and avoid changing other settings. Additionally, we suggest contacting the plugin author to explain the situation and checking for WPML-compatible plugins that offer similar functionality. You can find a list of compatible plugins here: WPML-compatible plugins.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: If you're trying to import custom post types with WP All Import and have added custom fields using Toolset, you might encounter an issue where nested repeatable groups are not imported when WPML is active. Solution: 1. Open the file
This workaround has been tested on a test site and works if the files are configured for WPML Export & Import and if you run the translation process after importing the files in WPML > Export & Import.
Please note that this is a workaround and WP All Import no longer supports the extension for Toolset, so it may not work in the future. At this time, we do not plan to introduce this feature in Toolset or WPML.
If this solution does not resolve your issue or seems irrelevant, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
Problem: You are experiencing an issue where Italian content appears on an English page, despite settings that should display each language's content on its respective page. This problem is due to the WPRentals theme not handling transients properly.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
Problema: Stai traducendo un negozio elettronico e hai notato che, nonostante la traduzione del footer sia stata completata, quando visualizzi il sito in inglese, il footer rimane in italiano. Il footer utilizza un blocco del tema chiamato ts_footer_block, gestito tramite Elementor. Soluzione: 1. Prendi nota dell'ID di Footer Dati (il numero visibile quando apri la pagina di modifica). 2. Dalla barra di amministrazione in alto, passa alla lingua inglese. 3. Prendi nota dell'ID della traduzione di Footer Dati. 4. Vai in Traduzione Stringhe. 5. Cerca l'ID di Footer Dati. Se non lo trovi, prova a seguire le istruzioni su questo link. 6. Traduci utilizzando l'ID della traduzione. Se il problema persiste, potrebbe dipendere dal modo in cui il codice viene gestito nel tema, e in questo caso, ti consigliamo di contattare l'autore del tema.
Se questa soluzione non risolve il problema o sembra non essere più attuale, ti invitiamo a verificare i problemi noti correlati, a controllare la versione della correzione permanente e a confermare che hai installato le ultime versioni dei temi e dei plugin. Se necessario, apri un nuovo ticket di supporto su WPML support forum.
The client is using different forms for each language version of a page, embedded via shortcodes from the Spotler/Mailplus plugin. The Dutch version of the form is overriding key parameters in the form action, affecting its submission.
Solution:
We recommend the following steps to address the issue:
1. Ensure that each language version of the page uses the correct form shortcode. Add them manually if necessary. 2. If preserving URL arguments through WPML settings does not resolve the issue, consider using custom code to maintain the correct form settings upon submission. 3. As a backup, implement a JavaScript snippet to modify the form action after the page loads. 4. If the problem persists, consider switching to a different form plugin that is more compatible with WPML. For more information on compatible form plugins, visit https://wpml.org/plugin-functionality/form/.
If these solutions do not apply to your case, or if they seem outdated, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly through our support forum at WPML support forum.
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