Problem: The client is experiencing an issue where the Swedish WPForms form sends an English confirmation email instead of Swedish, despite using WPForms Multilingual and WPML. This occurs even when other plugins and custom code are deactivated. Solution: The issue arises because the email address used to send the form is associated with a WordPress user account set to English in the WP language settings. This setting affects the language of the confirmation email, even if the form is sent while logged out. To ensure the confirmation email is sent in the correct language, use an email address that is not associated with a WordPress user, or use a non-WP user email like Gmail for testing. Updating the WPML plugin and add-ons to the latest version (4.7.2) might not resolve this specific issue but is recommended for general improvements and bug fixes. Instructions for updating can be found here: http://wpml.org/faq/install-wpml/.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.
Problème : Les icônes des catégories des listes d'articles du thème PointFinder ne s'affichent pas correctement en anglais, affichant l'icône par défaut au lieu de l'icône spécifique à la catégorie. Solution : 1. Ouvrez le fichier
4. Après cette modification, ouvrez une catégorie dans l’admin et réenregistrez-la si nécessaire.
Nous vous recommandons également de signaler ce problème aux auteurs du thème pour qu'un correctif permanent soit intégré dans leur code.
Si cette solution ne résout pas votre problème ou semble dépassée, nous vous invitons à consulter les problèmes connus, vérifier la version du correctif permanent et confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support.
Problème : Vous essayez de centrer le texte dans le slider sur votre page, mais le texte apparaît à gauche au lieu d'être centré. Ce problème persiste sur Firefox malgré la mise à jour de WPML. Solution : 1. Essayez d'éditer le slider original et de le retraduire pour rafraîchir le style. 2. Assurez-vous que tous vos plugins WPML sont à jour avec la dernière version. 3. Si le problème persiste, vérifiez les champs personnalisés suivants dans les paramètres de WPML sous les préférences de traduction et choisissez l'option « copier » :
_nectar_slide_xpos_alignment
_nectar_slide_ypos_alignment
4. Envoyez ensuite ces sliders à la traduction pour que WPML puisse appliquer les nouveaux changements au contenu traduit.
Si cette solution ne résout pas votre problème ou semble dépassée, nous vous recommandons de consulter les problèmes connus, de vérifier la version du correctif permanent et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si nécessaire, n'hésitez pas à ouvrir un nouveau ticket de support sur notre forum d'assistance.
Problem: You were experiencing an issue where adding translations of paragraphs and resaving them resulted in these paragraphs being overwritten with the text of the first paragraph in Classic Translation Editor(CTE). Solution: The issue was permanently fixed in WPML v4.7.2. We recommended updating all WPML plugins to the latest version after taking a full backup of your site.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please do not hesitate to open a new support ticket at WPML support forum.
Problem: You are using the Download Monitor plugin to manage site downloads and have encountered issues with translating shortcodes for different language pages. Specifically, the shortcode [downloads category="plumbing" orderby="date"] works on the English page but not on the Welsh page, where it is ignored and displays nothing. Solution: We have identified that the Download Monitor plugin is not currently compatible with WPML. To address this, we recommend the following steps: 1. Set the plugin's custom post type, taxonomies, and related custom fields to translatable. 2. Translate the "download" endpoint and the category using WPML's String Translation. 3. Update the page translation to include the translated shortcode with the translated Welsh category. This can be done by switching from the top admin menu. 4. If these steps do not resolve the issue, we suggest contacting the plugin author to request a compatibility update with WPML. You can provide them with resources on making their themes/plugins compatible by directing them to achieving WPML compatibility for themes and plugins and the Go Global program.
If this solution does not apply to your case, or if it seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if further assistance is needed. Visit our support forum at WPML support forum for more help.
