Performance

Problema:
El cliente está experimentando tiempos de carga lentos al acceder a 'Páginas -> Todas las páginas' en el administrador de WordPress. Utilizando el plugin Query Monitor, se identificaron consultas lentas en los idiomas Catalán e Inglés, relacionadas con el componente de WPML, específicamente con las funciones

WPML_Translation_Job_Factory->add_job_elements()

y

WPML_Translation_Job_Factory->retrieve_job_data()

.
Solución:
Para resolver este problema, recomendamos seguir estos pasos:
1. Borra toda la memoria caché.
2. Desactiva todos los plugins, incluyendo los de WPML.
3. Activa un tema por defecto de WordPress, como Twenty Twenty.
4. Reactiva los plugins de WPML.
5. Si el problema de rendimiento desaparece, reactiva el tema y luego los demás plugins uno por uno hasta identificar el causante del problema.

Si esta solución no resuelve el problema o si parece desactualizada, te recomendamos abrir un nuevo ticket de soporte. También es aconsejable revisar los problemas conocidos y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Para asistencia adicional, visita nuestro foro de soporte.

Problem:
The client is not satisfied with the WPML plugin's performance
Solution:

We recommend check out our tips here: https://wpml.org/forums/topic/how-can-i-improve-performance-of-a-slow-site/#post-15350474. If after applying these suggestions the issue persists, please provide us with detailed information so we can offer further assistance.

Please note that the solution provided might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, we encourage you to open a new support ticket for personalized assistance at WPML support forum.

Problem:
The client installed WPML on their website and experienced significant performance issues. The site became slow and unresponsive, and disabling WPML restored normal performance. The issues persisted despite updating plugins and themes, and the WooCommerce Force Default Variant plugin and the theme Savoy were suspected to be contributing to the problem.
Solution:
We recommended the client to update all outdated functionalities and provided a checklist to enhance site performance, available at https://wpml.org/forums/topic/how-can-i-improve-performance-of-a-slow-site/#post-15350474. We escalated the issue to our 2nd tier support for deeper analysis. It was found that the WooCommerce Force Default Variant plugin and the nm_template_loop_attributes function in the Savoy theme were causing the issues. We advised against using the WooCommerce Force Default Variant plugin and recommended upgrading WPML plugins to the latest version for performance improvements.

If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If problems persist, we highly recommend opening a new support ticket at WPML support forum.

Problem:
You are experiencing a performance issue with WPML where a GET query to check if the REST API is available is causing the Admin Panel to load very slowly. Despite increasing the WP memory limit to 512M, the issue persists.

Solution:
First, ensure that your WordPress memory limit meets the minimum requirements by adding the following code to your wp-config.php file:

/* Memory Limit */<br />define('WP_MEMORY_LIMIT', '512M');

You can verify the memory limit in WPML -> Support. If the performance issue continues, follow these steps:
1. Create a full site backup or a staging site.
2. Update any outdated plugins and themes.
3. Flush any existing cache.
4. Deactivate all plugins, including WPML ones, and activate a default WordPress theme like Twenty Twenty.
5. Reactivate the WPML plugins. If the issue resolves, reactivate your theme and other plugins one by one to identify the problematic one.

Regarding your specific questions:
1. Temporarily disabling the REST API check using

add_filter('wpml_health_check_enabled', '__return_false');

can cause unintended issues with WPML functionality.
2. The long duration of the GET request is not due to WPML’s external server response time.
3. There is no way to cache or optimize this request within the WPML interface.

If these steps do not resolve your issue or if the solution becomes outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, please open a new support ticket at WPML support forum for further assistance.