Problem: The client is experiencing issues with the automatic translation feature of the WPML plugin on their WordPress site, which is showing an error and preventing translations. Solution: 1. First, ensure that the WP Memory Limit is at least 128M. You can check this via WPML → Support. 2. Try refreshing WPML translation jobs by: a) Editing the problematic page title and updating it. b) Reverting the change and updating again. c) Retrying automatic translation. 3. If the issue persists, provide the exact error message displayed during the translation attempt. 4. Verify that the site URL registered for automatic translation matches the one you are working with. It appears there might be a discrepancy, as the registered URL should be https://www.elmeq.com/elmeq. 5. Unregister and re-register your site with WPML: a) Go to Plugins -> Add Plugin -> Commercial tab. b) Click the unregister link. c) Visit https://wpml.org/account/sites/ and delete the existing site key. d) Return to Plugins -> Add Plugin -> Commercial tab and click the register link to register your website again. 6. After re-registering, try sending pages for translation from WPML > Translation Dashboard.
If these steps do not resolve the issue, or if the solution seems outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems continue, please open a new support ticket at WPML support forum.
