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Problem:

The client was experiencing an issue where the HOME page was not fully translating from English to Spanish, showing 99% completion. Additionally, when switching from English to Spanish on the HOME page, the page would not display in Spanish, and the menu item would revert back to English. This issue was not present on other pages.

Solution:

Firstly, we recommended checking for any HTML markers that might not have been applied in the translation texts, as this could prevent the translation from completing. We provided a link to our documentation for more detailed information on HTML markers in the Advanced Translation Editor: https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/#html-markers.

Client was having also some difficulties translating pages which he successfully was able to translate by following our guide on translating WoodMart theme.

If this solution does not seem relevant to your issue, please do not hesitate to open a new support ticket with us for further assistance: WPML support forum.