Problem: The client's website is originally in English and translated into German using WPML. When a contact form is submitted from the German site, the redirect thank you page appears in English, the confirmation email is sent in English, and the form data pulled by Zapier is from the English form, despite having the direct link for the German thank you page set in the redirect. Solution: We recommended the client to first ensure that all WPML plugins are up to date by following these steps: 1. Create a backup of the website. 2. Navigate to WordPress Dashboard > Plugins > Add new > Commercial (tab). 3. Click the Check for Updates button. 4. Update WPML and its addons. For more information on automated updates, visit https://wpml.org/faq/install-wpml/#automated-updates Next, we asked the client to confirm if they used the Elementor Form widget and whether the thank you message was also translated during the setup. Additionally, we advised enabling the Ajax language feature to support proper language redirection, which can be set up by following the instructions at https://wpml.org/documentation/getting-started-guide/language-setup/enabling-language-cookie-to-support-ajax-filtering/
If this solution does not resolve the issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: You created a staging site to fix your website and encountered an issue where the Advanced Translation Editor (ATE) is not locating words in Elementor to translate, only the title of the page. You are wondering if you need the WPML Translation Management plugin to resolve this issue or if something else could be causing the problem. Solution: We recommend adding specific code to your functions.php file to address the issue. Here is the code you should add:
add_action('init', function () {<br /> if (!is_admin()) {<br /> return;<br /> }<br /><br /> $option_name = 'icl_sitepress_settings';<br /> $settings = get_option($option_name);<br /> if (isset($settings['translation-management']['custom_fields_attributes_whitelist'])) {<br /> $settings['translation-management']['custom_fields_attributes_whitelist'] = null;<br /> update_option($option_name, $settings);<br /> error_log("Successfully nullified custom_fields_attributes_whitelist.");<br /> } else {<br /> error_log("custom_fields_attributes_whitelist not found in settings.");<br /> }<br />});
After adding this code, try translating the page again.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
