Problem: If you're experiencing issues with MyListing theme where images are not appearing under the correct language, this might be due to a compatibility issue between the theme and WPML. Solution: We recommend contacting the theme author and inviting them to join our GoGlobal program. Our compatibility team will be glad to assist in making their product WPML compatible. This collaboration can help resolve the issue.
If this solution does not apply to your case, or if it seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket for further assistance.
Problem: The client is experiencing an issue where listings are not displayed on the translated version of their website after entering a keyword and pressing the enter button. The URL appears to be malformed with redundant parameters causing the problem. Solution: If you're experiencing this issue, we recommend you follow these steps: 1. Ensure you have a backup of your site. 2. Update WPML to the latest version, WPML 4.6.11, from the Plugins >> Add New page. Click the Commercial tab and then the “Check for updates” button. 3. Verify that you are using the latest versions of your theme and other plugins. 4. Enable the "Store a language cookie to support language filtering for AJAX" option from WPML >> Languages page. 5. Visit WPML >> Support >> Troubleshooting page and perform the following actions: - Clear the cache in WPML - Synchronize posts taxonomies - Remove ghost entries from the translation tables - Synchronize local job ids with ATE jobs - Synchronize translators and translation managers with ATE - Assign translation status to duplicated content - Fix post type assignment for translations - Set language information 6. If the problem persists, deactivate all plugins except WPML and its add-ons, switch to the parent theme, and then reactivate each plugin one by one to identify the conflicting plugin.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
elements were empty in Dutch and other translated languages on their website, although these elements displayed correctly in English. Solution: We recommended the following steps to resolve the issue: 1. Navigate to WPML-> Settings-> Custom Fields Translation. 2. Click on "Show System Fields". 3. Set the following fields to Copy: *
_lowest-price
*
_sale-price
4. Edit the default language listings. 5. Make a minor edit and update them. After completing these steps, we advised the client to check the translated listing page.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client was experiencing an issue with a link not working correctly due to an incorrect translation of the 'listing' slug in WPML String Translation. Solution: We resolved the issue by deleting the incorrect translation of the 'listing' slug in WPML-> String Translation. We recommend checking your site to ensure that the link is now functioning correctly.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the problem persists, we encourage you to open a new support ticket. We also highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If you need further assistance, please contact us in the WPML support forum.
Problem:
The frontend shows 3 instances of each category term instead of only one.
Solution:
The taxonomy was set to not translatable somehow, we have set it to translatable from WPML >> Settings > Taxonomy translation and re-saved the one of the category term and the issue is gone.
Problem: If you're experiencing issues with automatically setting the correct listing type for the translated listing post, Solution: We recommend trying the following steps: 1. Navigate to
in your theme files. 2. Add the following custom code after line number 4:
//convert this slug in current language
$post_id = get_page_by_path($value, OBJECT, 'case27_listing_type');
$current_post_id = apply_filters('wpml_object_id', $post_id->ID, 'case27_listing_type');
$value = get_post_field('post_name', $current_post_id);
3. Save the changes and check if the issue persists. We have already added the code on the staging site for you to verify. Please consult with the theme author to ensure that this modification is acceptable.
Keep in mind that this solution might be outdated or not applicable to your case. If it doesn't resolve your issue, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
