Problem: You are trying to retrieve your credit from a website that has been removed and is currently under development. Solution: If you're experiencing this issue, we recommend checking your WPML.org account where we have moved your stuck credits. You should now be able to see them by visiting http://wpml.org/account.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client wanted to change the language code of the Burmese language from /my-mm to /mm and faced issues when adding a custom language with the desired code in WPML. Solution: We informed the client that it is not possible to change the language code of existing languages in WPML. However, we recommended adding a new language with the desired language code by following the documentation:
We also suggested resetting the languages if the issue persists by navigating to WPML >> Support > Troubleshooting page and pressing the Reset languages button, then trying to add the language again.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket at WPML support forum for further assistance.
