Problem: You are trying to duplicate a WooCommerce product using the native 'Duplicate' function, but the duplicated product inherits customer review data such as star ratings and review counts, even though it has no actual reviews. This issue occurs only when WPML is active, indicating that WPML is copying or syncing review-related meta during the duplication process. Solution: To avoid copying review data when duplicating a product, use the 'Copy from' option instead of the 'Duplicate' function. This method should prevent the unwanted duplication of review and rating meta fields. For detailed guidance on using the 'Copy from' feature, please refer to the WPML documentation on displaying untranslated content: Copying Content.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client is experiencing an issue where the advanced editor does not fully load, preventing access to input fields. Solution: We recommend clearing your browser's cache and then trying to access the advanced editor again. If you're experiencing this issue, please follow these steps: 1. Clear your browser's cache. 2. Attempt to access the advanced editor once more.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If after trying these steps you still encounter issues, we encourage you to open a new support ticket. We also highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you need further assistance, please contact us in the WPML support forum.
