Problem: The client was unable to translate some copywriting on their website, specifically within the ElementsKit Offcanvas widget. Solution: We found that the 'elementskit_content' post type was set to 'Not Translatable' in the WPML settings. To resolve this: 1. We changed the translation preference for 'elementskit_contents' to 'Translatable' in the 'Post Type Translation' section of WPML > Settings. 2. We navigated to WPML > Translation Management, selected 'Elementskit item' from the Post type dropdown, and identified the template used in the Offcanvas. 3. We sent the relevant post for translation following the guidelines here: Translating pages, posts, and custom post types. 4. We translated the post through 'WPML > Translation'. 5. In the editor, we ensured that the contents were correctly translated and that the title's translation matched the default title. 6. After completing the translation, we verified that the Russian contents were properly displayed within the offcanvas Widget.
The post has been translated into Arabic, and the client should follow the same procedure to translate the post into other languages.
