Problem: The client was trying to translate the phrase 'قمة{category} أخبار' and expected to see 'Top {category} news' in English. Instead, they saw 'same-{category} أخبار'. Additionally, there was a concern about the default language of strings. Solution: We requested temporary access (wp-admin and FTP) to the client's site to better understand the issue. We also mentioned the possibility of installing a plugin like "Duplicator" or "All in One WP Migration" to replicate the site locally, with the client's permission. We emphasized the importance of the client making a backup before providing access. After gaining access, we could not find the untranslated content on the English version of the page provided. We asked the client to confirm if the issue was resolved. Regarding the default language of strings, we opened a new support ticket to address that separately.
Problem: The client is trying to translate strings from Arabic to English, but the string translation is offering Arabic translation options instead of English. This issue is observed when translating footer templates with different IDs for each language. Solution: If you're experiencing an issue where the language of a string is not correctly detected in the string translation, you can manually change the default language of the string. Here's how to do it: 1. Select the string in question. 2. Click on "change the language of selected strings". 3. Choose the correct language for the string. For a detailed guide, please refer to our documentation on how to change the source language of strings.
Problem:
How to translate the logo in Foxiz theme?
Solution:
Go to WPML >> String Translation page > Translate texts in admin screens page, search for the mobile logo URL and enable it’s translation, then go to WPML >> String Translation page, add the translated logo URL as translation.
