Problem: The client is experiencing an issue where the
$_POST
variable returns empty when the WPML plugin is active. This problem occurs because the 'action' parameter of the form includes a language parameter (?lang=en), causing a redirect that fails to forward the form data to the intended destination. Solution: We recommend removing the language parameter from the 'action' URL if the default language is English, as this will prevent unnecessary redirects. For handling multiple languages, consider setting up the 'Different languages in directories' option available in WPML -> Languages. This setup helps manage language-specific URLs more effectively. Before making changes, ensure to back up your website and database, and if possible, test these changes on a staging site first.
If this solution does not resolve your issue or seems outdated, please check the related known issues and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket for further assistance.
Problem: The client is unable to generate a link in the Bangla version of a page that goes back to the English version, despite being able to link from the English to the Bangla version. Solution: We reviewed the settings and found that the issue was related to the configuration of the Page CPT > Post Types Translation. We adjusted this to 'Translatable - only show translated items' which resolved the issue. We recommend checking your WPML settings to ensure that 'Translatable - only show translated items' is selected for proper linking between translations.
If this solution does not apply to your case, or if it seems outdated, please visit our known issues page and verify that you have the latest versions of themes and plugins installed. If the issue persists, we highly recommend opening a new support ticket for further assistance. You can do so here: WPML support forum.
