Problem: The client was facing issues with translating the footer into French on their WordPress site. The English footer was appearing instead of the French one, despite attempts to edit it directly in the footer editor. Additionally, there was a PHP error related to the Complianz GDPR plugin, indicating that translation loading was triggered too early. Solution: We advised the client not to edit the translation directly from the footer editor but to use WPML > String Translation to manage footer translations. For the PHP error, it was identified as a known issue with a fix available in the newer version of the Complianz plugin. We provided links to the relevant documentation and updates:
We corrected the language settings for the footer strings from English to French to resolve the translation issue.
If this solution does not resolve your issue or seems irrelevant due to updates or different circumstances, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML French Support Forum.
