matthewL-23

Problem:
1. Client has migrated their website from domain A to domain B and wants to know if and how to change the URL in WPML.
2. Customer seeks information on how to find remaining credits in their WPML account and usage history.
3. The client asks if it is possible to transfer assigned credits from one registered site to another and if he will lose his translations when changing the site key.

Solution:
1. When you change the URL, you must create a new site key and re-register WPML with it. You can follow this guide for more details: https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/using-advanced-translation-editor-when -you-move-or-use-a-copy-of-your-site/.
2. To check credit usage, you can:
- Go to WPML → Translation Management and click on the Automatic Translation tab.
- Click on Payment & Settings and expand the settings for usage reports automatic translation.
- Choose a month and click to generate a report.
- Download and verify.
3. To transfer assigned credits, see the following documentation: < strong>https://wpml.org/documentation/automatic-translation/how-to-assign-automatic-translation-credits-to-your-sites/.
In addition, all Translations are saved in the database, so you won't lose any existing translations when changing the site key.

Please note that this solution might not be relevant if it is outdated or not applicable to your case. If so, we recommend opening a new support ticket. We also recommend reviewing known issues at https://wpml.org/known-issues/, Check the version of the permanent solution and confirm that you have installed the latest versions of themes and plugins. If you need further help, feel free to contact us on the WPML support forum: https:/ /wpml.org/es/forums/forum/ayuda-en-espanol/.