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March 2, 2023

All new WPML Multilingual CMS and Agency accounts come with a package of automatic translation credits already included. To use these credits, you first need to assign them to the sites you want to use them on.

You cannot add prepaid credits to sites that already use pay-as-you-go.

You can assign credits to a site when you register it, or by logging in to your account.

Managing automatic translation credits assigned to one of your registered sites

You can assign credits, buy credits, or even reallocate credits you already assigned but haven’t used yet. Once you have assigned credits to your sites, you can begin or continue translating as normal.

Changing the number of credits assigned to a site

How to Remove Credits from a Site

You can remove credits following the same process you used to assign them.

  1. Go to your WPML Account.
  2. Find the site and click Add/remove credits.
  3. Click Remove credits and enter the number of credits.
  4. Click Remove credits to complete.

If you need to remove credits that have been assigned to a site that shares credits with other sites, the process is a bit different:

  1. On your site, go to WPMLTranslation Management and click the Tools tab.
  2. Click Settings and expand the setting to Transfer credits to
  3. Enter the number of credits you want to transfer. These credits are available immediately in your WPML account to use on other sites.
Transferring back credits through the plugin