Problem: The client is experiencing a PHP fatal memory exhaustion error when attempting to synchronize attributes and update product variations on a WooCommerce site with WPML active, even after increasing the server's memory to 768MB on a cloned site. Solution: We recommended performing standard conflict checks to isolate the cause, which involves: 1. Deactivating all non-essential plugins except for WPML Multilingual CMS, WPML String Translation, WooCommerce, and WooCommerce Multilingual & Multicurrency. 2. Switching to a default WordPress theme like Twenty Twenty-Four or Twenty Twenty-Three. However, since these steps are not feasible on the client's production site, we advised a hands-on review by a WPML specialist. The client confirmed that the plugin "Query Monitor – The developer tools panel for WordPress" was the cause of the error; the production site is now working correctly.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum.
Problem: The client installed WooCommerce Multilingual & Multicurrency and chose not to translate the product attribute 'Cell Phone Model'. When switching to English on the product page, the 'Cell Phone Model' dropdown shows no attributes, and a padlock icon indicates attributes are imported from Italian but they are not displaying. Solution: We recommend setting the attribute to be translatable by default. You should: 1. Ensure your global attributes are set to translatable from WPML > Settings. 2. Translate them from WPML > Taxonomy translation. 3. Update your default language, then translate the product. For more detailed guidance, please refer to our documentation on translating global attributes, shipping classes, and other taxonomies.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
