Problem: In the WordPress WPML management screen under Tools, there is an issue with connecting to automatic translation services. The message "Please check your internet connection and try again in a few minutes" continues to appear.
Solution: The issue may be related to an unusual folder named "WOVN.php" within your installation. This folder appears to be associated with a localization service. Removing the reference to this folder from wp-config.php has been confirmed to resolve the issue. Please delete the following code from wp-config.php:
This solution may be outdated or may not apply to your specific case. If so, please check the related known issues, ensure you have installed the latest versions of themes and plugins, and consider seeking further assistance by opening a new support ticket at the WPML support forum if the issue persists.
The client needs urgent assistance with registering their live site with a new WPML license key.
Solution:
If you're experiencing this issue, we recommend you follow these steps after ensuring a full site backup (mandatory):
1. Visit your account page at https://wpml.org/account/sites/ 2. Delete the existing key for your site. 3. Navigate to Plugins>>Add New>>Commercial tab on your site dashboard. 4. Click on "Unregister WPML from this site". 5. Refresh the page. 6. Click on "Get a key for this site". 7. Copy the newly generated code. 8. Return to Plugins>>Add New>>Commercial tab. 9. Register the site with the new key.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
Problema: Estás intentando traducir el footer de tu sitio en desarrollo a otros idiomas usando WPML. La traducción al inglés funcionó sin problemas, pero la traducción del Footer 1 al francés está bloqueada y la página del dashboard no se carga completamente. Solución: Hemos desbloqueado el sitio en nuestros servidores, ya que no se pudo entregar una traducción correctamente y tu sitio se bloqueó de forma automática. Te recomendamos verificar si ahora puedes traducir el footer correctamente.
Si la solución proporcionada resulta irrelevante debido a que está desactualizada o no se aplica a tu caso, te sugerimos abrir un nuevo ticket de soporte. También te recomendamos encarecidamente revisar los problemas conocidos, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Si necesitas más ayuda, por favor, visita nuestro foro de soporte.
Problem: Вы столкнулись с сообщением об ошибке при попытке использовать автоматический перевод на финский язык: "The following target languages do not support automatic translations: Finnish * To enable automatic translation map them to known languages." Solution: Если вы сталкиваетесь с этой проблемой, мы рекомендуем проверить, правильно ли настроены языковые параметры в вашем WPML. Убедитесь, что финский язык правильно добавлен и настроен в системе. Для более детальной информации и шагов по настройке языков, пожалуйста, ознакомьтесь с нашей документацией по ссылке: https://wpml.org/documentation/getting-started-guide/language-setup/.
Это решение может быть неактуально, так как информация может устареть или не подходить к вашему конкретному случаю. Если проблема сохраняется, настоятельно рекомендуем открыть новый тикет в службе поддержки WPML. Также рекомендуем проверить известные проблемы по ссылке https://wpml.org/known-issues/, убедиться в версии исправления и подтвердить, что у вас установлены последние версии тем и плагинов.
Problem: The client was unable to update to WPML version 4.7 and faced issues with their glossary disappearing after attempting updates and key changes in a staging environment. The glossary was not stored locally but on WPML's servers, and the client was concerned about the loss of translations and glossary entries. Solution: We advised the client to ensure they were not using the beta channel for updates and to switch to the production channel to check for updates. If necessary, the update could be manually downloaded from the WPML.org account. For the glossary issue, we confirmed that glossary entries and automatic translations are stored under an ATE (Advanced Translation Editor) account on WPML's servers, not linked to the WPML registration key. We recommended ensuring that both staging and production environments are connected to the same ATE account to avoid issues like missing glossary entries or unsynced translations. If discrepancies continue, we suggested re-registering the WPML key without affecting existing translations or glossaries, as these are managed separately through the ATE account. For detailed steps on managing glossary entries, please refer to this documentation.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum.
