Problem: You are experiencing issues with language switchers on your site. The PC header switcher does not allow switching back to Spanish, the mobile header switcher opens the flag's image instead of switching languages, and the footer switcher does not work correctly on tablets and phones. Solution: For the PC header switcher issue, we recommend adding the following custom CSS to resolve the overlapping issue caused by the "reservation" button container:
You can add this CSS via WP > Appearance > Customize > Additional CSS. For the tablet and phone switchers, please confirm the browser you are using as it appears to function correctly in Safari on iOS devices.
If this solution does not resolve your issues or seems outdated, or if it does not apply to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: You are trying to enable translation capabilities for sellers on the frontend dashboard of your Marketplace plugin. You have successfully implemented translation from the backend using WPML, but are facing issues with frontend translation. Specifically, creating a translation job to get the ATE URL from the frontend is not functioning. Solution: Currently, WPML does not support frontend translations out of the box; it is designed to work from the backend for users with roles like editors or translators. However, there is a third-party plugin that might help to enable an admin view on the frontend, which could work with WPML. You can find more information about this plugin here: WP Frontend Admin for WPML. For a more integrated solution, especially if you are developing a commercial plugin, we recommend contacting our compatibility developers through the Go Global Program. They can provide advice on the best approach and assist with further integration.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
Problème : Vous rencontrez un problème avec un grand espace blanc sous le pied de page sur les pages de catégories après la mise à niveau vers WC 9.7.1, qui pourrait être causé par un grand nombre de sous-catégories. Ce problème disparaît lorsque WPML est désactivé. Solution : Nous vous recommandons de remplacer le code CSS personnalisé par le suivant pour corriger le problème :
ul ul ul.children.wd-design-default.wd-sub-menu.wd-dropdown.wd-dropdown-menu {
overflow-y:auto;
max-height: 500px!important;
}
Veuillez vérifier si cela résout le problème sur votre site.
Si cette solution ne s'applique pas à votre cas ou semble obsolète, nous vous recommandons de vérifier les problèmes connus, de vérifier la version du correctif permanent et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support sur notre forum de support.
Problem: Sie versuchen, Ihre Blogbeiträge zu übersetzen, aber der erste Absatz wird nicht übersetzt und erscheint nicht im Advanced Translation Editor (ATE). Solution: Wir haben festgestellt, dass das Problem durch das Fehlen des Paragraphen-Tags
<!-- wp:paragraph -->
im HTML-Inhalt der Seite verursacht wurde. Wir haben diesen Tag für Sie hinzugefügt. Bitte überprüfen Sie, ob der Absatz jetzt korrekt übersetzt wird.
Falls diese Lösung veraltet ist oder nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Wir empfehlen Ihnen auch, die Seite mit bekannten Problemen unter https://wpml.org/known-issues/ zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben.
The client wants to add a floating flag icon in the backend of their website using the DIVI theme to switch languages, similar to the GTranslate feature. WPML does not have a built-in feature or hook to support this.
Solution:
We recommend implementing a CSS workaround to achieve a floating language switcher. You can add the following CSS code to keep the Dashboard language switcher floating:
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket at WPML support forum.
Problem: The client is using ACF with an additional plugin called ACF Custom Database Tables to store ACF field values in separate tables, which WPML does not automatically recognize. The client needs to know which WPML hooks or filters to use to integrate these custom tables with WPML's Advanced Translation Editor and how to handle incoming translations for storage in these custom tables. Solution: Unfortunately, WPML does not provide specific hooks for integrating custom database tables used by ACF Custom Database Tables. We recommend scanning ACF and its addons for new strings at WPML > Theme & Plugin Localization and then translating these strings at WPML > String Translation. If the fields are added to the wp_options table, they can be translated using WPML String Translation, as detailed here: https://wpml.org/documentation/support/language-configuration-files/translate-strings-in-wp-options-table/. For further customization, additional development and compatibility coding might be necessary.
If this solution does not fully address your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: You have translated all pop-ups from Spanish to English on your site, but they still appear in Spanish on the English version of the site. Solution: We recommend checking if the correct pop-ups are selected for each language version of your site. Specifically, you should edit the English version of the page using Elementor. For each team member, ensure that the correct translated pop-up is selected. If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket.
Problem: The client was unable to translate links in various sections of their multilingual website using Elementor and WPML. These included product images, service box icons, and other elements that did not show up in the translation editor. Solution: We recommended disabling the cache temporarily to ensure changes could be reflected immediately. We provided custom XML configurations to enable the translation of specific Elementor widgets. For example, we added:
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, visit our support forum at https://wpml.org/forums/.
