Problem: You are transitioning to handling development internally and want to assign each country domain its own language without duplicating the site. You also need to automate country-specific legal and currency adaptations across 600 pages. Solution: If you're experiencing issues with assigning different languages to each country domain without duplicating content, we recommend upgrading from the WPML All Import to the newer WPML Export and Import plugin. This newer version supports various import methods that can facilitate managing translations and content adaptations more efficiently.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: The client is experiencing an issue where media processing is stuck in the WordPress CMS. Solution: If you're facing a similar issue with stuck media processing in WordPress using WPML, we recommend the following steps: 1. Navigate to WPML → Translation Management or WPML → Translation Dashboard in your WordPress admin. 2. Click on the Jobs tab to view all translation jobs, including those for media. 3. Identify any jobs that are marked as 'in progress' or 'stuck' and select them. 4. Click the Cancel button to remove these jobs from the queue. 5. If the media remains stuck, edit the original page or post containing the media, make a minor edit (like adding a space), and save it. 6. Optionally, resend the page for translation to create a new job, bypassing the stuck one. After these steps, check the Media Library and WPML → Media Translation section to ensure the media is no longer processing. If issues persist, clear your site's cache and reload the admin.
Additionally, you can try navigating to WPML > Support > Troubleshooting link and click on "Cancel in-progress automatic jobs". If the problem continues, consider toggling the media translation settings off and on as shown in the WPML settings.
If these solutions do not resolve the issue or if they seem outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
Problema: Si estás intentando actualizar la traducción de varias páginas en tu sitio web y los cambios no se reflejan, podría deberse a que los slugs de estas páginas coinciden con los slugs de algunas categorías, o a un error en el xliff que se genera durante la traducción. Solución: 1. Modifica los slugs de las páginas afectadas añadiendo '-en' al final de los mismos en las versiones en inglés. Esto debería resolver el problema de duplicidad de slugs. 2. Si el problema persiste, desactiva temporalmente los plugins de seguridad para verificar si esto permite que la traducción se complete correctamente. Si esto resuelve el problema, considera ajustar la configuración de estos plugins o consultar con el soporte técnico del plugin.
Si la solución proporcionada no resuelve tu problema o parece estar desactualizada, te recomendamos abrir un nuevo ticket de soporte. También es altamente recomendable que revises los problemas conocidos, verifiques la versión del arreglo permanente y confirmes que tienes instaladas las últimas versiones de los temas y plugins. Para asistencia adicional, visita nuestro foro de soporte.
