Problem: The client was unsure whether to change the taxonomy translations from English, similar to concerns with WooCommerce endpoints, and needed clarification on setting up and managing taxonomy translations in WPML.
Solution: We reassured the client that translating taxonomies in WPML is a supported process and provided a detailed guide on how to properly set up and manage these translations:
1. Check Taxonomy Translation Settings: * Navigate to WPML → Settings in the WordPress admin. * Scroll to the Taxonomies Translation section. * Ensure the taxonomy is set to Translatable – only show translated items.
2. Translate Taxonomy Terms: * Translate terms via WPML → Translation Dashboard or directly at WPML → Taxonomy Translation.
3. Translate Taxonomy Base Slugs: * This can be done in the Taxonomies Translation section under WPML → Settings, where you can set different slugs for different languages.
We also addressed a specific issue where English was set as the original language for category taxonomies, explaining that WPML treats the language of initial term creation as the original. We guided the client to check and correct the language connections if they were set incorrectly.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at https://wpml.org/forums/forum/english-support/.
Problem: The Danish and English attributes for WooCommerce are switched for some attributes and not for others. Solution: If you're experiencing this issue, we recommend you go to WPML-> Taxonomy Translation, select the product attributes, and ensure that they are in the correct language.
Please note that this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: WPML Media Translation marked as 'Not Installed' on the Support page. Solution: We resolved this issue in the latest version of WPML (4.9.0). To address this, please follow these steps: 1. Go to your site’s admin area. 2. Navigate to Plugins → Add New Plugin and select the Commercial tab. 3. Click the 'Check for updates' button. 4. Find WPML 4.9 in the list and click 'Install'. Before proceeding, ensure you make a full site backup (files and DB). For more details on WPML 4.9.0, visit this link.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
Problem: WCML - Default Form Value is not selected if the attributes were created in the scondery language. Solution: We recommend updating to the latest version of WCML (5.5.4), along with WPML (4.9.0) and Strings Translation (3.5.0). Before updating, ensure to back up your site fully, including files and the database. You can check for updates by visiting your-domain.com/wp-admin/plugin-install.php?tab=commercialyour plugin installation page and clicking the 'Check for updates' button.
If this solution does not apply to your case because it might be outdated, or if you encounter further issues, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Please feel free to open a new support ticket with us for additional assistance.
Problem: The client is experiencing an issue where no shipping options are available for Dutch language checkout in WooCommerce, using WPML and the plugin 'Advanced Shipping Rates for WooCommerce'. This problem arose after recent updates to WPML, WooCommerce Multilingual, and WooCommerce, even though the shipping configurations have not changed. Solution: We recommend the following steps to troubleshoot and potentially resolve the issue: 1. Ensure that each shipping class has a Dutch translation assigned in WPML. Navigate to WPML → Taxonomy Translation → Shipping Classes. 2. Check for any configuration issues in WooCommerce by going to WooCommerce > WCML > Status. 3. Verify that the Dutch product has the correct shipping class set in the WordPress Editor. If necessary, edit the original product and update its translations using the WPML Translation Editor. If these steps do not resolve the issue, consider simplifying the shipping setup to be based on cart totals instead of shipping classes, as the client chose to do.
Please note that this solution might be outdated or not applicable to your specific case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, do not hesitate to open a new support ticket for further assistance at WPML support forum.
