Problema: Il cliente non riesce a visualizzare tutte le opzioni di spedizione nel carrello del suo sito multilingua. In particolare, mentre in italiano vengono visualizzate le opzioni 'Ritiro in negozio Roma' e 'Ritiro in negozio Milano', in inglese non appare nulla. Soluzione: Il problema è legato alle condizioni di traduzione nella configurazione della spedizione. Selezionando l'opzione "At least one condition should match" nel plugin di spedizione, le opzioni di spedizione funzionano correttamente. Tuttavia, per il cliente la condizione corretta è "all conditions should match". La soluzione è stata trovata nel WPML String Translation, dove sono apparse nuove stringhe relative alle condizioni di spedizione. Traducendo queste stringhe, il problema è stato risolto e le opzioni di spedizione sono ora visibili anche in inglese.
Se questa soluzione non dovesse essere più attuale o non risolvesse il tuo problema, ti consigliamo di aprire un nuovo ticket di supporto. Ti raccomandiamo inoltre di controllare gli argomenti noti, verificare la versione della correzione permanente e confermare di avere installato le ultime versioni dei temi e dei plugin.
Problem: En tu tienda WooCommerce, has creado un nuevo atributo 'Paradís' para un producto variable, que solo se muestra en catalán y no en otros idiomas a pesar de haber sincronizado los productos y atributos. Solution: Si has declarado un atributo personalizado directamente en un producto, necesitas actualizar la traducción del producto. Según WCML, el estado de traducción del producto sería 'Necesita actualización'. Te recomendamos actualizar las traducciones para asegurar que el atributo se muestre correctamente en todos los idiomas.
Si esta solución no resuelve tu problema o si la información proporcionada se ha vuelto obsoleta, te sugerimos abrir un nuevo ticket de soporte. También te recomendamos revisar los problemas conocidos, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Para asistencia adicional, visita nuestro foro de soporte.
Problem: You are working on a multilingual WooCommerce setup using WPML and have noticed that some child categories are not displaying on the front end. Despite completing several synchronization tasks as indicated on the troubleshooting page, the issue persists. Solution: We have confirmed with our second-tier support that the number you see after the items in the sync option will not reduce to zero, and this is expected behavior. The synchronization is performing correctly. This was verified through tests on a clean installation, confirming that there is no issue with the synchronization process itself.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problem: The client was experiencing an issue where product variations were not showing in the translated version of a product on their WooCommerce site. Solution: 1. We recommended that the client should first ensure that they have translated the attributes globally at Products > Attributes by going to WooCommerce > WooCommerce Multilingual & Multi-Currency > Attributes. 2. If the problem persists, we advised checking for configuration issues at WooCommerce > WooCommerce Multilingual & Multi-Currency > Status and to provide a screenshot of this screen if they have any questions. 3. We resolved existing configuration issues and synced the global attribute. 4. If these steps do not resolve the issue, we suggested further investigation might be necessary.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client operates a WooCommerce store where products are automatically added via a plugin from a supplier in English and needs these to be automatically translated into Polish using WPML. The client experienced performance issues and difficulties in managing translations manually. Solution: 1. Visit WooCommerce > WooCommerce Multilingual & Multi-Currency > Status to identify issues such as untranslated product permalink bases and altered configurations. 2. Translate the product permalink base to English at WooCommerce > WooCommerce Multilingual & Multi-Currency > Store URLs. 3. Set all post types and taxonomies that should be translatable to "Translatable only show translated items" at WPML > Settings > Post Type Translation and WPML > Settings > Taxonomy Translation. 4. For missing WooCommerce store pages in English, use the "Create missing translation" option at WooCommerce > WooCommerce Multilingual & Multi-Currency > Status > WooCommerce Store Pages. 5. Regarding the use of 'LoveCherry importer', it may not be compatible with WPML. We recommend using the WPML Export & Import plugin for importing content.
If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If further assistance is needed, we highly recommend opening a new support ticket at WPML support forum.
Problem: If you're experiencing issues with translated filters for Size and Colors not showing on the front end in French, even though they are visible in the backend, the problem might be similar to what we encountered. Solution: We recommend checking the "Enable table usage" option under WooCommerce → Settings → Products → Advanced. In our case, disabling this option resolved the issue, and the attributes started displaying correctly in the secondary language.
If this solution does not apply to your case, or if it seems outdated, please visit our known issues page and check if there's a permanent fix available for your version. Ensure you have the latest versions of themes and plugins installed. If the problem persists, we highly recommend opening a new support ticket at WPML support forum for further assistance.
Problem: You are using WooCommerce and Divi with WPML for a multilingual site. After creating a product in Czech and translating it to Slovak, the 'Add to Cart' button is missing on the Czech product page. Solution: This issue occurs because the 'Show only products with custom prices in secondary currencies' option is enabled in WooCommerce → WooCommerce Multilingual & Multicurrency → Multicurrency. We recommend you disable this option to make the 'Add to Cart' button visible again.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please check the related known issues and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket at WPML support forum for further assistance.
Problema: Stai cercando di tradurre le categorie di WooCommerce, ma le immagini in evidenza non vengono visualizzate nelle traduzioni. Le immagini delle categorie caricate in italiano non appaiono nelle versioni in inglese. Soluzione: Se stai riscontrando questo problema, ti consigliamo di seguire questi passaggi per risolverlo: - Vai su
. - In fondo alla pagina, troverai un pulsante per Sincronizzare le categorie. Clicca su questo pulsante e attendi il completamento della sincronizzazione. - Successivamente, vai sulla scheda "Stato" e clicca sul link 'Risoluzione problemi' in fondo. - Seleziona le opzioni mostrate in questo screenshot (https://prnt.sc/W1NNd6bo7ssk) e clicca sul pulsante "Avvia". Dopo questi passaggi, le categorie e le miniature dovrebbero sincronizzarsi, risolvendo il problema.
Se la soluzione proposta non dovesse essere più rilevante, perché potrebbe essere superata o non adatta al tuo caso, ti consigliamo di aprire un nuovo ticket di supporto. Ti raccomandiamo inoltre di controllare i problemi noti su https://wpml.org/known-issues/, verificare la versione della correzione permanente e confermare di avere installato le ultime versioni di temi e plugin. Per ulteriore assistenza, visita il nostro forum di supporto su https://wpml.org/forums/forum/italian-support/.
Problem: You are experiencing a website crash when using the WooCommerce Multilingual & Multicurrency Plugin, which also stops product translations from working after deactivation. The issue seems to be exacerbated by the use of multiple caching plugins, specifically Docket Cache. Solution: We recommend clearing the cache used by the Docket Cache plugin and deactivating it to see if this resolves the issue. It's also advisable to avoid using multiple caching plugins simultaneously. Instead, you could use a WPML-compatible cache plugin for better performance. You can find a list of compatible plugins here: https://wpml.org/plugin/.
If this solution does not apply to your case, or if it seems outdated, please check for related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket for further assistance.
