Problem: Sie betreiben einen mehrsprachigen WooCommerce-Shop und stellen fest, dass nicht alle Produkte in den verschiedenen Sprachen angezeigt werden. Auf Englisch und Spanisch erscheint nur eine Fehlermeldung, obwohl alle Produkte als übersetzt markiert sind. Solution: Überprüfen Sie den Übersetzungsstatus Ihrer Produkte. Dies können Sie tun, indem Sie zu 'Produkte > Alle Produkte' in Ihrem Dashboard gehen und sicherstellen, dass die Produkte korrekt übersetzt und veröffentlicht sind.
Falls diese Schritte das Problem nicht lösen oder die Informationen veraltet oder nicht auf Ihren Fall zutreffend sind, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Wir empfehlen auch, die Seite mit bekannten Problemen zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben.
Für weitere Unterstützung besuchen Sie bitte unser Support-Forum.
Problema: Estás intentando crear un producto en la versión española de tu sitio web, que también tiene idiomas francés, inglés y alemán. Al traducir la web al francés, todo se traduce correctamente, pero al editar la versión en alemán e inglés, puedes traducir todo el producto excepto las variaciones, que aparecen con un candado. En el frontend del producto en español y francés, todo aparece perfecto con sus variaciones, pero en alemán e inglés, las variaciones no aparecen. Solución: Si estás experimentando este problema, te recomendamos que sigas estos pasos: - Crea una copia de seguridad del sitio completo - Actualiza cualquier plugin o tema que pueda estar desactualizado - Borra cualquier memoria cache que pueda existir - Ve a Woocommerce -> Woocommerce Multilingual & Multicurrency -> Pestaña 'Estado' -> Enlace 'Solución de problemas' (abajo a la derecha) - Selecciona todas las casillas y haz click en 'Iniciar' - Espera a que termine el proceso y comprueba si el problema desapareció.
Si la solución proporcionada no resuelve tu problema o si parece ser irrelevante debido a actualizaciones o diferencias en tu caso, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos y verificar que tienes instaladas las últimas versiones de los temas y plugins.
Problem: The client is experiencing issues with translating the checkout and cart pages on their WooCommerce site using Elementor and WPML. Specifically, the checkout page redirects to the cart page, and there are difficulties in translating labels and fields within the checkout form. Solution: 1. We recommend using the String Translation module as explained in the WPML documentation. You can find the guide here: String Translation documentation. 2. Ensure that the WCML setup is completed as per the instructions, which could help in managing the translations for the checkout and cart pages effectively. The setup guide is available here: WCML setup instructions. 3. If the issue persists, consider checking and adjusting the permalink settings to 'postname' for better SEO and functionality, which might resolve some redirection issues. 4. For translating links and ensuring they point to the correct language version, follow the guide on translating links here: How to translate links.
If these steps do not resolve your issue, or if the solution seems outdated or irrelevant to your specific case, please open a new support ticket. We highly recommend checking related known issues at known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can also contact our support team directly at WPML support forum.
Problem: Sie versuchen, eine neu hinzugefügte Filterung auf Ihrer mehrsprachigen Website zu synchronisieren, wissen jedoch nicht, wie Sie die Filter in anderen Sprachen synchronisieren können. Solution: Wir haben die Produktkategorien über diesen Link synchronisiert. Sie sind nun unter der englischen Version Ihrer Website sichtbar. Beachten Sie, dass die Zahl beim Sync nicht angibt, wie viele Elemente noch zu synchronisieren sind, sondern die Gesamtanzahl der synchronisierbaren Inhalte.
Falls diese Lösung für Sie nicht relevant ist, weil sie veraltet sein könnte oder nicht auf Ihren Fall zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Wir empfehlen auch, die Seite mit bekannten Problemen (https://wpml.org/known-issues/) zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen Ihrer Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum unter https://wpml.org/de/forums/forum/support-in-german/.
Problem: You are facing issues with images not synchronizing across translations on your website, and featured products disappearing in translations, showing 'Sorry, nothing to see here...' instead of 'Utvalda Produkter'. Solution: We recommend checking the settings on your primary language product page. Ensure that the following options are enabled: - Duplicate uploaded media from original - Duplicate featured image from original
You can locate the settings on the product editor sidebar > Language > Media attachments
After enabling these settings, make minor changes to the product and retranslate it. This should help in copying the featured image over to the translated language product. For a visual guide on how to adjust these settings, you can refer to this screen recording: Screen Recording.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: After updating the WPML plugins and WooCommerce Multilingual & Multicurrency, the client's site encountered a technical issue, indicated by an error message from WordPress. Solution: We recommend checking if the site is currently experiencing any ongoing technical issues post-update. If there are no further issues, the error may have been temporary and specific to the update process itself. However, if problems persist, we advise revisiting the update process or checking for any specific errors related to WooCommerce Multilingual.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues continue, please open a new support ticket with us for further assistance.
Problem: The client is trying to synchronize categories, products, and images between the French and Dutch versions of their WooCommerce site. The French version displays correctly, but the Dutch version does not, showing discrepancies in categories, product counts, and images. Solution: 1. For categories and taxonomies, go to WooCommerce > WooCommerce Multilingual > Settings > troubleshooting at the bottom of the page and try all the available options. 2. For images, launch the media translation tool under WPML > Settings > Media Translation. Then, go to WPML > Support > troubleshooting and try all the following buttons (select Products then Media for taxonomy synchronization). 3. Refer to the WPML troubleshooting documentation for detailed steps: https://wpml.org/documentation/support/wpml-troubleshooting-options/ 4. If the homepage is not translated, preventing language switching, use the translation editor to complete the translation as shown here: https://prnt.sc/BUAeqXt95f75
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket for further assistance.
Problem: The client was unable to translate attributes in WooCommerce Multilingual & Multicurrency. Despite setting the taxonomy language to Dutch, the translation pencil icon was unresponsive, and an E_ERROR was encountered in the WPML plugin files. Solution: We recommended checking the documentation on translating and synchronizing global attributes in WooCommerce Multilingual, available here: https://wpml.org/documentation/related-projects/woocommerce-multilingual/#translate-and-synchronize-global-attributes.
The client resolved the issue by switching the "copy taxonomies to translation" on and off. Set all taxonomies to Dutch (because they were somehow registered as English). Then the client sent all products for translation (automatic > publish without review) and selected the already translated content to "Overwrite existing translations". After that, navigate to the Taxonomies translation and select the taxonomies one at a time and press the sync button at the bottom.
If this solution does not resolve your issue or seems outdated, please visit our known issues page at https://wpml.org/known-issues/ to check for any updates or related problems. We also recommend confirming that you have the latest versions of themes and plugins installed. If problems persist, do not hesitate to open a new support ticket for further assistance.
Problem: If you're trying to enable multicurrency options on your site using WPML and find that all payment methods disappear when multicurrency is turned on, this might be due to not using the latest version of the WPML plugin and its add-ons. Solution: We recommend that you first update your WPML plugin and all related add-ons to the latest version, which is currently 4.7.0. This update includes the latest bug fixes and improvements that might resolve your issue. You can check the latest released versions and find update instructions on the WPML FAQ page. If updates are not visible, you may need to click the 'Check for updates' button in the Plugins → Add New Plugin → Commercial tab. Remember to backup your database before proceeding with any updates.
If updating does not resolve the issue or if this solution becomes outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us.
