WCML

Problem:
The client has a multilingual WooCommerce site and needs to use different SKUs for products translated into Latvian, without losing the language switcher functionality. The client also inquired about managing SKUs in different languages using WPML.
Solution:
We explained that in WPML, product translations must share the same SKU to sync stock and prices effectively across different languages. To use different SKUs, the client would need to create separate, original products for each language, which would not be linked as translations and thus would not support the default language switcher functionality. However, the client can create a custom language switcher or button that links to the respective products in different languages. We also provided links to documentation for further customization using hooks:

• WCML Hooks Reference
• WPML Hooks Reference

If this solution does not apply to your situation, or if it seems outdated, we recommend opening a new support ticket. We also highly suggest checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.

Problem:
Der Kunde hat ein Problem mit der Lifting Charge-Funktion in WPML unter WooCommerce Multilingual & Multicurrency. Ein Aufschlag von 5 % wird nur im Checkout angewendet, nicht auf der Produktseite. Der Kunde sieht zunächst den gerundeten Preis, aber im Checkout wird der Preis um 5 % erhöht, was auch auf der Rechnung erscheint, jedoch ohne Rundung.
Solution:
Wir haben empfohlen, die Rundungsregeln in den Currency Settings für jede Währung individuell anzupassen. Eine detaillierte Anleitung dazu finden Sie unter: Währungsoptionen und Rundungsregeln festlegen.

Falls diese Lösung veraltet ist oder nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Wir empfehlen auch, die Seite mit bekannten Problemen (https://wpml.org/known-issues/) zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum: WPML Support-Forum.

Problema:
Estás intentando actualizar los precios de los productos y sus variaciones en el idioma base, pero estos cambios no se reflejan en los idiomas secundarios.
Solución:
Si estás experimentando este problema, te recomendamos seguir estos pasos:
1. Crea una copia de seguridad del sitio completo o al menos de la base de datos.
2. Ve a Woocommerce -> Woocommerce Multilingual & Multicurrency -> Pestaña 'Estado' -> Haz click en el enlace 'Solución de problemas' (abajo a la derecha).
3. Selecciona todas las casillas y luego haz click en el botón 'Iniciar'.
4. Espera a que termine el proceso.
5. Borra cualquier memoria cache que pueda existir.
6. Comprueba si el problema desapareció.

Si después de seguir estos pasos el problema persiste, te recomendamos que abres un nuevo ticket de soporte. Además, te sugerimos revisar los problemas conocidos y verificar que tienes instaladas las últimas versiones de los temas y plugins.

Problem:
You are trying to retrieve a single attribute in a specific language via the `wc/store/v1` API endpoint, but you are receiving the attribute name in the default language (German) instead of the requested language (English).
Solution:
Attributes themselves are not translatable via the REST API, only their labels. To translate attribute names, navigate to WooCommerce → WooCommerce Multilingual & Multicurrency. In the 'Attributes' tab, scroll down to the 'Translations of taxonomy labels and slug' section and add the translations. As a workaround, you can use localized data to parse an object with all product attribute taxonomy names and their

$tax->labels->singular_name

, since labels are well translated thanks to WPML. This localized data is stored as a transient per language and deleted when their terms or taxonomies are edited/created/deleted.

If this solution seems outdated or does not apply to your problem, we recommend checking the known issues, verifying the version of the permanent solution, and confirming that you have the latest versions of themes and plugins installed. Don't hesitate to open a new support ticket if you still need help. Visit our support forum.

Problem:
The client was unable to access certain translation features in WPML after an update, specifically encountering issues with translating taxonomies and products. Additionally, the client could not add a translation manager as no user was found.
Solution:
We recommended the following steps to resolve the issue:
1. Ensure a complete site backup is taken.
2. Open the

functions.php

file of your theme in a code editor.
3. Insert the following function to expand translation manager capabilities:

/**
 * Expand translation manager caps to be able to translate taxonomies
 */
add_filter( 'user_has_cap', 'wssupp_boost_caps', 10, 1 );
function wssupp_boost_caps( $allcaps ){

	$newcaps = array();

	if ( isset( $allcaps['manage_translations'] ) && $allcaps['manage_translations'] ) {

		$newcaps = [
			"wpml_manage_taxonomy_translation" => true
		];
	}

	return array_merge(  $allcaps, $newcaps );
}

4. Save changes to the file.
**** Important! Please make a full site backup (files and DB) before you proceed with these steps****
After applying these changes, check if the issue with the 'Translate Products >' button is resolved.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.