Problem:
The client was unsure whether to change the taxonomy translations from English, similar to concerns with WooCommerce endpoints, and needed clarification on setting up and managing taxonomy translations in WPML.
Solution:
We reassured the client that translating taxonomies in WPML is a supported process and provided a detailed guide on how to properly set up and manage these translations:
1. Check Taxonomy Translation Settings:
* Navigate to WPML → Settings in the WordPress admin.
* Scroll to the Taxonomies Translation section.
* Ensure the taxonomy is set to Translatable – only show translated items.
2. Translate Taxonomy Terms:
* Translate terms via WPML → Translation Dashboard or directly at WPML → Taxonomy Translation.
3. Translate Taxonomy Base Slugs:
* This can be done in the Taxonomies Translation section under WPML → Settings, where you can set different slugs for different languages.
We also addressed a specific issue where English was set as the original language for category taxonomies, explaining that WPML treats the language of initial term creation as the original. We guided the client to check and correct the language connections if they were set incorrectly.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at https://wpml.org/forums/forum/english-support/.
