alexandreP-17

Problem:
The client is having trouble registering their WPML plugin with a new site key after migrating their website from a staging environment to the live domain.
Solution:
1. We asked the client to clarify what 'it is not working' means, including any error messages received when attempting to register.
2. We advised the client to ensure that the site key was created for the exact URL

https://caritasprovitaegradu.ch/

without any prefixes like 'www'.
3. We suggested verifying that the site migration was completed successfully, recommending the use of a migration plugin like Duplicator if necessary.

If this solution does not seem relevant or if the problem persists, please open a new support ticket with us.