Problem: The client reported multiple issues: an error indicating that the site does not meet WPML's minimum requirements, mismatches in the number of products in categories, a missing price filter in different language versions on various devices, and untranslated footer information in the Lithuanian version of the site. Solution: For the untranslated footer using Elementor, we recommend making a minor change in the default language version of the Elementor template and then re-translating it. This approach was tested successfully on a staging site. Additionally, ensure to clear your browser's cache to see the changes. If you're experiencing similar issues, we recommend checking for any discrepancies in product categories and ensuring that all elements are correctly translated and displayed across different languages and devices. It's also crucial to verify that your site meets the minimum requirements for WPML.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client reported multiple issues after noticing an error about the site not meeting WPML's minimum requirements, which later disappeared without any action taken by the client. The issues included mismatches in product counts across categories, the price filter not being visible or functioning correctly across different languages and views, and untranslated address information in the footer. Solution: We examined the mismatch in product counts within categories. It was found that the content and products were initially created in English and then translated, with English being the default language. The primary issue was with the products in the default language not being assigned to the correct categories. We recommend the client to review all products in the default language to ensure they are correctly categorized. This should be done with WPML disabled to confirm that the setup works independently of WPML. Once verified, WPML can be re-enabled to check if the translation issues persist. If problems continue, we advise opening a new support ticket.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please do not hesitate to contact us by opening a new support ticket at WPML support forum.
