Problem: You are unable to update your WPML plugins because it indicates that you need to upgrade your subscription, even though you already have the correct one. Solution: We recommend following these steps to resolve the issue: 1. Visit your WPML account and delete the existing site key for the affected site. 2. In your WordPress admin, navigate to Plugins → Add New → Commercial tab, and click 'Unregister WPML from this site'. 3. Once the page reloads, click 'Register WPML'. When prompted, click 'Get a key for this site'. 4. Back in your WPML account, complete the site key setup and ensure it is set as a Production site. 5. Copy the newly generated key and paste it into the Commercial tab on your site. 6. Try updating the plugins again. If the problem persists, we have enabled debug information for this support ticket. Please follow the instructions here to retrieve and share it with us.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
