Problem: The client is experiencing issues with WPML where after translating a page, the products are duplicated in the translated language. Additionally, images in the product description are not being transferred or displayed correctly in the translated products. Solution: We recommend the following steps to resolve the issue: 1. Ensure that all images are uploaded directly to your website and are not linked externally. 2. Manually assign these images to your products on the primary language page. This setup ensures that when products are translated, the images will be correctly copied over to the translated versions. 3. Replace the images in the product descriptions as well. This can be done by editing the product in the primary language and ensuring all images are correctly linked and displayed before translating. 4. If images are still linked externally in some products, correct this by ensuring all images are stored locally on the server. After making these corrections, delete the existing translations and retranslate the products. This should ensure that the images are correctly copied into the secondary language descriptions.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
