Problem: You are trying to install WPML on your website, which is under development, but the OTGS installer won't activate. Solution: We have confirmed that WPML is installed on your site. If you are unable to install additional plugins through the WordPress admin panel, this might be due to caching that prevents the changes from taking effect. We recommend downloading the necessary plugins (like String Translation) directly from https://wpml.org/account/downloads/ and installing them manually like any other WordPress plugin.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client is experiencing issues with translating their website into Arabic and Turkish using WPML. Specifically, the website layout becomes disorganized when translated into Arabic, and both Arabic and Turkish translations are incomplete. The issues are linked to the use of Elementor widgets from the third-party plugin 'MWT Addons for Elementor', which are not compatible with WPML. Solution: First, we recommend deactivating and deleting unnecessary WPML plugins that are not in use. These include WPForms Multilingual, WPML Sticky Links, Ninja Forms Multilingual, WPML Export and Import, WPML GraphQL, WPML ElasticPress, WPML CMS Nav, WPML All Import, Gravity Forms Multilingual, BuddyPress Multilingual, and Advanced Custom Fields Multilingual. Next, contact the developers of 'MWT Addons for Elementor' and request them to make their widgets compatible with WPML. You can provide them with this documentation on how to register custom Elementor widgets for translation: https://wpml.org/documentation/support/multilingual-tools/registering-custom-elementor-widgets-for-translation/ Additionally, we have initiated a compatibility check by replicating the issue on a clean installation and will report back to our compatibility team.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum.
