Problem: You need to transfer a website from your WPML account to the client's WPML account without losing any data. Solution: First, remove your WPML sitekey from the website by navigating to Plugins > Add New > Commercial and clicking the button to unregister WPML from the site. Then, instruct your client to: 1. Visit https://wpml.org/account/sites and add the website. 2. In the website's admin panel, go to Plugins > Add New > Commercial Tab and enter the newly registered key. This process does not affect any existing translations, so you can proceed safely.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
The client is unable to see the input fields for editing product slugs and URLs in the page content using the Advanced Translation Editor in WPML
Solution:
If you're experiencing this issue, we recommend you follow these steps:
1) Ensure you have a recent site backup. 2) Navigate to WPML>>Settings. 3) In the 'Translated documents options' section, under 'Page URL', select the 'Translate' option and save the settings. Refer to this documentation for more details: Translating Page Slugs 4) Open the post for editing in the original language. 5) Make a minor edit and update the post to refresh the translation settings. 6) Open the translation for editing in the WPML Translation Editor and translate the post slug.
Additionally, create a new post for testing to ensure you can translate the slug while translating the post.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, please open a new support ticket. We highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can also contact us directly at the WPML support forum.
Problema: Estás experimentando un problema con WooCommerce en tu sitio web. Cuando un cliente registrado realiza una compra, es redirigido correctamente a la URL: ****.com/checkout/order-received/[order_num]. Sin embargo, un cliente no registrado es redirigido a ***.com/checkout después del pago. Este comportamiento ocurre solo con usuarios no registrados. Solución: 1. El problema parece estar relacionado con la configuración de WooCommerce y no con la traducción del contenido del sitio. Te recomendamos que contactes con el soporte de WooCommerce para que te ayuden a resolver esta cuestión. 2. Además, te sugerimos incrementar el límite de memoria de WordPress a un mínimo de 128Mb para mejorar el rendimiento general del sitio. Puedes hacerlo añadiendo el siguiente código en tu archivo wp-config.php:
Asegúrate de añadirlo encima de la línea /* That's all, stop editing! Happy blogging. */ Puedes verificar el límite de memoria actual en WPML -> Soporte.
Si esta solución no resuelve tu problema o si la información proporcionada se ha vuelto obsoleta, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos y confirmar que tienes instaladas las últimas versiones de los temas y plugins.
