Problem: The client is unable to see variables from the default language for additional languages when adding a new product on their WooCommerce site. Even after attempting to fix translated variations relationships, the issue persists as the count remains unchanged upon page refresh. Solution: We recommend changing the Translation Option for
product_variation
in WPML > Settings > Post Types Translation > Variations to 'Translatable - only show translated items'. This setting adjustment should allow the product variables like 'XL' to appear in all languages. If you're experiencing this issue, try applying this setting and verify if the problem resolves.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client needed assistance with using the www. version of a domain for a secondary language on their website. Solution: We confirmed that the domain
https://www.dazze.ru/
was properly set up and redirecting to the main site
Problem: The client is receiving the error message "The site is experiencing technical issues" from WordPress and is seeking assistance to understand and resolve the error related to the WPML String Translation plugin.
Solution: If you're experiencing similar issues, we recommend the following steps: 1. Ensure you have a backup of your site before making any changes. 2. Check if the issue persists when only WPML plugins are activated and all other plugins are disabled. 3. Switch your theme to the default WordPress theme to see if the issue still occurs. 4. Navigate to WPML > Support > Troubleshooting and perform the following actions: - Clear the cache in WPML - Remove ghost entries - Fix element_type collation - Set language information - Fix post type assignment
If these steps do not resolve the issue or if the solution does not seem relevant to your situation, please do not hesitate to open a new support ticket with us for further assistance.
