Problem: The client is experiencing issues with automatic translations on their website using WPML and Elementor. They want to disable automatic translations and manually translate content, but are unable to delete the existing automatic translations, particularly for the footer. Solution: 1. To disable automatic translations, navigate to WPML -> Settings and select the option "Translate what you choose". 2. Be aware that credits used for automatic translations are non-refundable. More details can be found here: WPML's refund policy for automatic translation credits. 3. To address the issue with the footer not translating correctly, ensure that it was created using a regular Elementor template and follow the steps for translating Elementor templates as outlined here: Translating Elementor Templates.
If the provided solution does not apply to your situation, or if it is outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please contact us on the WPML support forum.
