Problem: When creating a post with a featured image in German and translating it to English, the featured image is missing, despite having the Media Translation plugin activated. Solution: If you do not require different images for different languages, you can deactivate the WPML Media Translation plugin as it is only necessary for language-specific media. By default, the same image should automatically synchronize when you translate a post or page. To further investigate the issue: 1. Edit and update the original post, then check if the featured image is still missing in the translation. 2. Confirm how you are translating the page: directly in the WordPress editor or using WPML’s Advanced Translation Editor. 3. Upload a screenshot of your settings from WPML → Settings → Media Translation to help us better understand your current media configuration.
The issue was fixed with the following steps:
1. Go to WPML → Support → Troubleshooting
2. Run the following options:
- Clear the cache in WPML
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
