Problem: The client is experiencing issues with navigation when trying to sync menus using WPML on their site. The WP Memory Limit is set to 40 MB, which is below the minimum required for WPML (128 MB), potentially causing the problem. Solution: 1. We recommend increasing the WP Memory Limit to at least 128 MB, ideally to 256 MB, to ensure smooth operation of WPML, especially with translations or high traffic. Here’s how to do it: - Open your site’s
wp-config.php
file (usually found in your WordPress root directory). - Add the following line just before the comment that says: // That's all, stop editing! Happy blogging.
define('WP_MEMORY_LIMIT', '256M');
- Save the file and re-upload it if you edited it locally. 2. After updating the memory limit, verify the new setting in Tools → Site Health → Info → WordPress Constants to ensure it displays 256M (or at least 128M). 3. For further guidance on translating menus, please refer to our detailed guide: Translating Menus 4. If the issue persists or if the navigation problem specifics were not addressed, please describe your specific issue in more detail, possibly with screenshots or a video link.
If this solution does not resolve your issue or seems irrelevant, it may be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, do not hesitate to open a new support ticket for personalized assistance at WPML Support Forum.
