markoR-6

Problem:
After an automatic update to WP 6.9, the wp-admin page is only accessible for login, and once logged in, it becomes inaccessible. The top bar appears without any menus or access options. Some WPML-related parameters in the database appear to be corrupted.
Solution:
We suggest checking if the issue persists when WPML is temporarily deactivated, to determine if it's independent from WPML. Since accessing wp-admin is not possible, a quick test involves creating a new Administrator user directly in the database. Remember to adjust the 'wp_' prefix if necessary.

INSERT INTO wp_users (user_login, user_pass, user_nicename, user_email, user_status, display_name) VALUES ('admin_test', MD5('password_sicura'), 'admin_test', 'admin@test.com', 0, 'Admin Test');

Next, retrieve the newly created user's ID:

SELECT ID FROM wp_users WHERE user_login = 'admin_test';

Assuming the ID is 123, assign the Administrator role:

INSERT INTO wp_usermeta (user_id, meta_key, meta_value) VALUES (123, 'wp_capabilities', 'a:1:{s:13:"administrator";b:1;}');

INSERT INTO wp_usermeta (user_id, meta_key, meta_value) VALUES (123, 'wp_user_level', '10');

If this solution does not resolve the issue or seems irrelevant due to being outdated or not applicable to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.