Problem: The client is experiencing issues where specific price options (like 2000€, 5000€, etc.) appear on the EN landing page but not on the translated DE, FR, IT pages in a site using the Houzez theme, the issue might be related to JavaScript handling in the theme. Solution: We recommend trying the following steps after ensuring you have a full site backup: 1) Navigate to the
wp-content/themes/houzez/js
folder. 2) Open the
custom.js
file for editing. 3) Locate line 1963. 4) Update the JavaScript function from:
var property_status_changed = function (prop_status, $form) {
if (prop_status === 'for-rent') { // Ensure comparison is with correct value
$form.find('.prices-for-all').addClass('hide');
$form.find('.prices-for-all select').prop('disabled', true);
$form.find('.prices-only-for-rent').removeClass('hide');
$form.find('.prices-only-for-rent select').prop('disabled', false).selectpicker('refresh');
} else {
$form.find('.prices-only-for-rent').addClass('hide');
$form.find('.prices-only-for-rent select').prop('disabled', true);
$form.find('.prices-for-all').removeClass('hide');
$form.find('.prices-for-all select').prop('disabled', false).selectpicker('refresh');
}
};
5) Clear all types of caches.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: Unable to translate the alt text for 'property images' from English to German using the Media Translation feature in WPML. Despite changing the alt text in the Media Translation and Real Estate sections, the frontend displays the English alt text instead of the German alt text, and the backend reverts to the English alt text after saving. Solution: This issue is due to a compatibility problem with the Houzez theme. We have implemented a workaround by adding the following code to the functions.php file of your theme:
add_filter('get_post_metadata', 'wpml_compsupp7300_filter_fave_property_images', 10, 4);
function wpml_compsupp7300_filter_fave_property_images($null, $object_id, $meta_key, $single) {
// Target the specific meta key
if ($meta_key !== 'fave_property_images') {
return $null;
}
// Prevent recursion by temporarily removing the filter
remove_filter('get_post_metadata', 'wpml_compsupp7300_filter_fave_property_images', 10);
// Fetch the original meta value
$images = get_post_meta($object_id, $meta_key, $single);
// Re-add the filter
add_filter('get_post_metadata', 'wpml_compsupp7300_filter_fave_property_images', 10, 4);
// Check if we actually got an array
if (is_array($images)) {
foreach ($images as &$image_id) {
// Apply the WPML filter to each item (image ID)
$image_id = apply_filters('wpml_object_id', $image_id, 'attachment', true);
}
}
return $images;
}
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at WPML support forum.
Problem: The client was unable to display properties on the agency page in French, despite having translated the properties and assigned them to the French agent and agency. The issue was that the properties were not showing under 'Annonces' on the translated agency page. Solution: We recommended the client to first ensure that the property is translated into all required languages and that the same agency is set for all these languages. After further investigation, we discovered that the agency was incorrectly set to English for all languages. We corrected this by updating the agency title with the language code in all languages, reassigning the agency for the agent in each language, and then removing the language code from the agency title. This resolved the issue, and the properties should now display correctly under the respective agency in all languages.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please do not hesitate to open a new support ticket at WPML support forum.
Problem: The client reported that on the 'agent' page in English, a hyperlink to the agency is clickable, but in the German translation, the link is not clickable. Solution: We found that when switching to the German language, the agent is not assigned to any agency. We recommend assigning the agent to the corresponding agency in the German translation.
If this solution does not resolve your issues or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum.
Problem: You are trying to update string translations on your website using the WPML plugin with the houzez theme, but the translations are not displaying correctly in German, French, and Italian. Instead, the default English strings are shown. Solution: We recommend checking the admin text strings for the translations. For example, the string 'Send email' was found and translated correctly after checking the admin text strings. You should follow the same process for other strings that are not displaying correctly. For more detailed information, please refer to our documentation on finding strings that don't appear on the string translation page: link.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
