Problem: You are using WPML with the Divi theme and are facing issues with translating links on specific pages. The links inside buttons, such as the 'SALES NETWORK AMERICA' button, are not automatically translating to the English version. Solution: First, ensure that your WPML plugins are updated to the latest versions by navigating to Plugins > Add New > Commercial and clicking "Check for updates". After updating, make a small change to the default language settings and attempt to re-translate the content. It's crucial to create a backup before making these changes to avoid any potential data loss. Additionally, enable the "Set IDs for multilingual functionality" option in WPML > Languages > Make themes multilingual. This setting adjustment should help resolve the issue with link translation.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.
Problem: You are trying to save the translation of a segment in the WPML editor, but the segment always saves as 'Draft', and the whole page translation cannot be saved. Solution: We recommend switching to the new version of the Advanced Translation Editor to ensure proper formatting and saving of the segment. Here are the steps to switch: 1. Open the translation editor. 2. Click on the gear icon at the top of the editor. 3. Enable the option 'Use new version of the Advanced Translation Editor.' For visual guidance, please refer to this screenshot: https://prnt.sc/2yRLAhG5SDxm.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: If you're experiencing an issue where the language switcher is not visible on newly created and translated pages despite having the same header/menu as older pages where the language menu is visible, this might be due to the page status. Solution: We recommend checking the status of your newly translated pages. Here's how you can do it: 1. Go to Pages → All Pages 2. Change the language to English 3. Find your newly translated page and click to edit it 4. In the right sidebar, check the page's status and click the Publish button if necessary.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please visit our known issues page and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket for further assistance at our support forum.
