Problem: You are setting up WPML and encountering an error message: 'unable to parse data from service'. This issue may be similar to a previously resolved case where the client's IP was blocked by our security server settings. Solution: We have unblocked your site. Please follow these steps to resolve the issue: 1. Log in to your WPML.org account and navigate to the Sites page. 2. Delete the existing site key. 3. Log in to your site, go to the Dashboard >> Plugins >> Add new > Commercial tab and click the Unregister WPML from this site link. 4. Click the Register WPML link. 5. Click the Get a key for this site link. 6. It will generate a new key for your site. 7. Copy the key, paste it back into the input box, and press the Register button to see if this resolves your issue.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
