Problem: The client is experiencing an issue where the old featured image still appears after updating the post and adding translations using bulk translations, despite not using the WPML Media Translation plugin.
Solution: If you're experiencing an issue with the featured image not updating correctly across translations: 1. Deactivate the WPML Media Translation plugin if it's active. 2. Navigate to WPML > Settings > Media Translation section. 3. Disable the option "Translate media library texts with posts" and enable all other options. For more details, refer to our documentation on Media Translation. 4. Check if the current featured image is synced to the translation post by going to the Media Library and switching to List mode.
If this solution doesn't look relevant or if you continue to face issues, please open a new support ticket with us.
