robertJ-30

Problem:
The client wants to cancel an order and request a refund for a renewal they did not authorize for the year 2025.
Solution:
If you're experiencing a similar issue with an unauthorized renewal, we recommend contacting us using the following link https://wpml.org/home/contact-us/contact-form/

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please do not hesitate to open a new support ticket at WPML support forum for further assistance.