Problem: The client is experiencing issues updating the WPML plugin using the GitHub desktop application on Windows. The error message 'Error cannot stat' appears when other team members fetch the same branch, like development. Solution: We recommend always using the latest version of the WPML plugin to avoid compatibility issues with newer versions of WordPress. The current version is 4.7.6. The 'Error cannot stat' issue is related to the GitHub workflow or integration, not directly to WPML. If WPML is registered on your site, update it by navigating to Plugins → Add New → Commercial tab and checking for updates there.
If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if the problem persists. You can do so here: WPML support forum.
Problem: After updating the WPML plugin, the client's websites are not functioning properly and continuously loading. Solution: We recommend enabling the debug mode to identify the root cause of the issue. Here are the steps to enable debugging: 1. Open the
wp-config.php
file. 2. Locate the line
define('WP_DEBUG', false);
and change it to:
define('WP_DEBUG', true);
3. Add the following lines to ensure errors do not display on the site but are logged:
If this solution does not resolve the issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket at WPML Support Forum.
