theofanisX

Problem:
The client is experiencing issues with translating image captions and fixing link errors using WPML. Specifically, translated image captions do not appear on the frontend, and multiple links incorrectly lead to Greek pages instead of English ones. The issues seem related to custom widgets from UDesign and Elementor not being translatable with the WPML Translation Editor.
Solution:
1. Ensure that all components (WordPress, Theme, Plugins) are updated. This can resolve some issues related to compatibility and functionality.
2. For the custom widgets that are not translatable, a complete XML configuration is necessary.
3. We recommend setting up a WPML test site to safely test solutions without affecting the live site. This allows us to recreate the issues and potentially escalate them to our compatibility team if we confirm they are general issues.

If these steps do not resolve your issues, or if the solution seems outdated or irrelevant to your case, please visit our known issues page and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket here.

Problem:
You are trying to translate sections of the Elementor editor on your site using WPML.
Solution:
If you're experiencing this, we recommend defining the section as a template. Then, use the Translation Management in WPML to filter and translate these templates. For more details, please refer to our documentation on Translating Elementor Templates with WPML.

This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.