Problem: The client is experiencing issues with translating pages from English to Spanish using WPML, specifically where text blocks contain the
<sup>
tag. The translation stops rendering after the
<sup>
tag, and although the translation job is marked as complete, the page remains in draft and is not publicly accessible. Solution: The issue arises due to insufficient translation credits assigned to the client's site. To resolve this, we recommend checking the credit balance and ensuring enough credits are available for the translation tasks. You can assign credits to your site. Additionally, consider registering for the Pay-as-you-go option if frequent translations are needed.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket.
