Problem: The client inquired about the implications of adding a different domain to their main shop page and whether links, images, orders, and users would automatically sync or if a full import would be necessary. Solution: We clarified that changing the main domain of a site is not directly related to WPML but to WordPress itself. We advised that if the client is not familiar with this process, they should seek assistance from a WPML contractor (https://wpml.org/contractors) or a developer. This professional help is crucial to ensure that all old URLs pointing to the previous domain are correctly converted to the new domain.
Please note that this solution might not be relevant if it's outdated or not applicable to your specific case. If you encounter issues, we highly recommend checking the related known issues (https://wpml.org/known-issues), verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket with us for further assistance.
Problem: The client needed to set up WordPress with WooCommerce to manage a single database for products, orders, and users across two different domains.
Solution: We confirmed that it is possible to manage a single WooCommerce database across multiple domains using WPML. We advised the client to set up languages per domain, which allows for the default language on one domain and a translated version on another domain. We provided a documentation link for setting up WPML with different domains per language:
For the client's additional question regarding the main shop page and syncing of links, images, orders, and users, we created a separate support ticket to address that specific issue.
Please note that the solution provided might be outdated or not applicable to your case. If the solution does not resolve your issue, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket. You can do so here:
