The client is experiencing issues with translations not appearing correctly on their website despite being confirmed in the Advanced Translation Editor (ATE). Some pages are not translated as expected, and the client is unable to edit these translations in ATE. Additionally, there are discrepancies between the translations shown in ATE and what appears on the live site.
Solution:
We recommend the following steps to resolve the translation issues:
1) Ensure you have upgraded to the latest version of WPML and all other plugins, particularly Elementor. 2) Increase the WP Memory Limit to at least 256MB and the MaxInputVars in your PHP settings to 10000. For guidance on changing these settings, please visit WPML minimum requirements and WordPress memory settings. 3) Make minor edits to the original language page and update the translations. 4) If issues persist, check the WPML>>Support>>Advanced Translation Editor>>Error Log for any recent warnings or errors. 5) For pages that are not updating, open them for editing in the secondary language, make a minor change, and save. Then, use WPML>>Translation Management Dashboard to send these pages for translation or update existing translations. 6) Clear all types of caches after making these changes.
If these steps do not resolve the issue, we recommend conducting a WPML Troubleshooting after a full site backup. For more details, please refer to WPML Troubleshooting.
Please note that the solution provided might be outdated or not applicable to your specific case. We highly recommend checking related known issues at WPML known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
