Problem: The client was unable to find the previous translation management functions in WPML. Solution: We advised the client to update WPML and all its add-ons to the latest version (4.9.2) to ensure they are using the most recent features and bug fixes. The latest versions can be downloaded from My Account → Downloads on wpml.org. If updates are not visible in the dashboard, they should navigate to Plugins → Add New → Commercial tab and click “Check for updates”. Additionally, the WPML → Translation Management has been renamed to WPML → Translation Dashboard. If the problem persists after updating, we recommended a specific workaround, which can be found here: https://wpml.org/forums/topic/wpml-plugin-settings-are-missing/#post-16500824. We also advised creating a full backup of the database before proceeding.
Please note that this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: You are looking for a simple method to translate a Divi page, specifically asking if you can export the content into some table, translate it, and then import it back into the Divi builder. Solution: We recommend using the XLIFF export/import functionality. This allows you to export the page content into a translation file, translate it using a translation tool or by sending it to a translator, and then import it back. WPML will automatically apply the translated content to the correct page and maintain the connection with the original. You can find more information on configuring XLIFF file options here: https://wpml.org/documentation/translating-your-contents/using-desktop-cat-tools/configuring-xliff-file-options/ Divi also offers an export/import functionality for page layouts. However, after re-importing, the page will typically be in the default language. You would need to manually set the language and connect it to the correct translation in WPML.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at https://wpml.org/forums/forum/english-support/.
Problem: You are trying to translate the favicon for your site using WPML and cannot find the option 'Translate texts in admin screens' as per the WPML documentation. Solution: We recommend navigating to WPML > String Translation > Utilities > Not seeing strings that you are looking for? > Admin Texts Translation. This path will guide you to the correct location within the WPML interface to translate your favicon.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
