Problem: If you're experiencing an error message 'Landing page not correct' on the checkout page when using 'WooCommerce PayPal Payments' with WPML String Translation, and the PayPal login page does not load, the issue might be due to missing or improperly translated WooCommerce pages. Solution: We recommend installing WooCommerce Multilingual & Multicurrency and activating String Translation. You can download it from here. Next, navigate to WooCommerce->WooCommerce Multilingual->Status to check if any store pages are missing. If they are, there will be a button to help you create them. This step should resolve the issue.
If the problem persists, we suggest providing temporary access (wp-admin and FTP) to your site for further investigation. Ensure you take a full backup of your database and website before proceeding. We recommend using the Duplicator plugin for this purpose, available at here.
If this solution does not apply because it's outdated or not relevant to your case, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If issues persist, we highly recommend opening a new support ticket here.
Problem: You want to exclude products from automatic translation in the latest version of WPML, but are unsure how to deactivate automatic translation for products. Solution: Currently, WPML does not support excluding specific content types from automatic translation via settings. To manage what gets translated, you can disable the “Translate Everything Automatically” option by navigating to WPML > Translation Management. Once this option is disabled, you can manually select and send only the content you want (e.g., blog posts or real estate listings) for translation. This approach gives you full control over what is translated and prevents WPML from translating everything automatically.
If this solution does not fully meet your needs, we can create a feature request for more specific functionality. Please be aware that there is no fixed deadline for the implementation of new features as they need to be analyzed internally.
If this solution seems outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket or visit our support forum at https://wpml.org/forums/forum/english-support/.
Problem: You have set up the multi-currency function in WPML with German as the default language and linked the currency CHF to the German language. However, when visiting a product page, the currency switches back to EUR after 2 seconds. Solution: This issue is related to the
BM_Update_Price::update_price()
method, which is hooked to AJAX. To fix this, you need to add it to our AJAX filters using the wcml_multi_currency_ajax_actions filter. Add the following code to the functions.php of your theme:
// WPML Workaround for compsupp-7663<br />add_filter( 'wcml_multi_currency_ajax_actions', 'wpml_compsupp7663_add_actions_to_multi_currency_ajax', 10, 1 );<br /><br />function wpml_compsupp7663_add_actions_to_multi_currency_ajax( $ajax_actions ) {<br /><br /> $ajax_actions[] = 'update_price'; // Add a AJAX action to the array<br /> return $ajax_actions;<br /><br />}
Please test this solution and provide feedback. If it resolves the issue, we recommend sharing this workaround with the plugin developers.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
Problem: If you're experiencing issues with settings or menu entries in the admin backend of your WordPress site being displayed in the wrong language, despite setting your preferred language in your user profile. Solution: First, ensure that your user profile is set to the desired language by navigating to Users > Profile in your WordPress Dashboard and selecting the correct language from the "Language" dropdown. Also, make sure to uncheck the option "Set admin language as editing language" and save the changes.
If the problem persists, it might be due to caching issues or the language files of certain plugins not loading correctly. Follow these steps: 1. Clear the caches from all optimization plugins and your browser. If possible, temporarily disable site caching. 2. Navigate to "WPML > Theme and Plugins localization" and ensure that the option 'Automatically load the theme's .mo file using 'load_textdomain'' is enabled. 3. Go to WPML > Support > Troubleshooting, scroll down and click on 'Show custom MO Files Pre-generation dialog box'. 4. In the popup, click on 'Generate MO Files' and wait for the process to complete. 5. Check if the backend elements are now displayed in the correct language.
If the issue occurs randomly, it's advisable to periodically clear site caches and recheck. The steps for generating MO files should be executed once to ensure all translation files are loaded correctly.
If these steps do not resolve the issue or if it seems outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
If you're experiencing this issue, we recommend checking the related known issues and verifying the version of the permanent fix. It's also important to confirm that you have installed the latest versions of themes and plugins. If the solution provided here is irrelevant to your case, either because it's outdated or not applicable, please open a new support ticket. We highly recommend visiting our known issues page for the most current information.
Problem: If you're experiencing an error with WCML versions higher than 5.2.1, specifically a warning about an undefined property in WooCommerce related to payment gateways, we have identified this as a known issue. Solution: We recommend updating to the latest WCML version, which is 5.3.2. After updating, please try the following workaround:
