Problem: The client is unable to navigate from the French version of the events page to the English version using the Events Calendar plugin. Additionally, the layout of the English page is disrupted. Solution: We recommend deleting the translated events page from
Page > All
, and also removing it from the trash. Afterwards, go to the default language events page and re-translate it. This should resolve the navigation and layout issues.
If this solution does not apply to your situation, or if it seems outdated, please check the related known issues and confirm that you have installed the latest versions of your themes and plugins. If problems persist, we highly recommend opening a new support ticket at WPML support forum for further assistance.
Problem: You are unable to translate the text in the carousel slides on your homepage, which are created using a plugin. Solution: We recommend adding a custom XML configuration to enable the translation of the carousel text fields. Follow these steps: 1. Navigate to WPML -> Settings -> Custom XML Configuration. 2. Add the following code:
3. Make a minor change to the original page (e.g., add an empty space) and save it. 4. Update the translation, and you should see the carousel fields available for translation.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
