Problem: The client is trying to export the entire site content for external translation using XLIFF but is unable to find an option to create the package without activating a listed translator, as they are using a different one not listed. Solution: We recommend that if you're the admin of the site, you should assign yourself as both a translation manager and translator. Then, you can send translation jobs to yourself and export the XLIFF files, which you can then import back after translation. Here are the steps to follow: 1. Go to WPML > Translation Management > Translators, add yourself as a translation manager by choosing "Select an existing user and set as Translator", and then do the same to Add a Translator. 2. Send the job to translation. 3. Go to WPML > Translations and download all jobs, which will include the XLIFF files. For more detailed instructions, please refer to our article on configuring XLIFF file options.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If this doesn't resolve your issue, we highly recommend checking related known issues at WPML known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please don't hesitate to open a new support ticket in our support forum.
